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The experiences of one jobseeker in using Universal Jobmatch – a worrying...

I recently wrote an article for The Guardian exploring some of the ramifications of Iain Duncan Smith’s plans to make the Universal Credit system online-only.  As I have demonstrated here many times,...

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Universal Jobmatch –“the system is hopelessly broken”

Universal Jobmatch is “badly designed, badly implemented and a complete shambles”.(Image c/o Department for Work and Pensions on Flickr.) A further update on one person’s experience using Universal...

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